Rescheduling
Cancel the appointment and choose another time within the deadline shown in the session details.
Cancellation and rescheduling
The binding rule is shown before you confirm a booking.
Free sessions
Please cancel early so another learner can use the place. Repeated no-shows may limit future booking.
Paid sessions
Checkout explains refund eligibility and whether the assessment has already begun.
No-shows
The mentor waits for ten minutes. Rescheduling is handled according to the program and booking status.